CHANGE IS THE ONLY CONSTANT
As small businesses change and grow, the ability to quickly scale up -or down- becomes a necessity. Adding new employees, for example, requires your company to adapt its phone system to accommodate the need for more lines.
This scenario is harder to accomplish using traditional on-premise telephone systems due to higher setup and maintenance costs, the need for hardware on-site and reliance on IT support. A cloud-based phone system, on the other hand, would enable your business to manage communication services in a less costly, more streamlined manner.
TOP TEN BENEFITS OF A CLOUD-BASED SYSTEM
- FULLY INTEGRATED COMMUNICATIONS SYSTEM
By integrating a company's communications with it's everyday business processes and workflows can help increase efficiency whether in the office or on the go.
- CONTROL OVER MODES OF COMMUNICATION
A cloud-operated system puts businesses in the driver's seat, allowing them to pick and choose the features they need, with access to turn them on or off easily. Employees have anytime, anywhere access.
- TOP LINE BUSINESS FEATURES
A cloud-based system gives small businesses access to the types of network applications that you would typically find at a larger company. These include features such as a Virtual Assistant, Auto Attendant, Never Miss a Call, or Call Center solutions.
- MOBILITY AND EASE OF USE
With a cloud-based system small businesses have access to features that allow them to log in from anywhere so they can be reached while on the go giving customer-facing and revenue-producing employees greater control over their productivity
- TIME MANAGEMENT AND EFFICIENCY
Web-based customer portals enable IT staff to manage customers' system more efficiently by having full access to a customer's system, which allows IT staff to spend fewer resources on project management and focus more on work that adds to the bottom line.
- FLEXIBILITY TO SCALE (UP OR DOWN)
As your business grows, so does the need to hire new employees, open new offices and onboard new customers. This requires a communication system that can scale up or down as the need arises.
- BUSINESS CONTINUITY
Working with a phone system “in the cloud” allows businesses to remain connected to their customers no matter what environment
- IMPROVED CUSTOMER SERVICE
Utilizing the Virtual Receptionist (VR) or Auto Attendant feature, businesses can easily direct calls to various departments.
- NEW SERVICE FEATURES ADDED EASILY
During different seasons your business needs may change, and so can your cloud based phone system. You can add and take away features as needed.
- COST SAVINGS
Moving telecommunications off of an older traditional platform to the cloud can be less expensive relative to the monthly service rates you incur with a traditional phone system.
A cloud-based phone system from TCI Phones will enable your business to manage your communication needs and services in an inexpensive, streamlined manner. Upgrade your business by improving your current phone system. TCI Phones will install your system, monitor its performance, and, as always, provide your business with the highest level of customer service.
Our clients are our priority and we respond quickly to any critical problems that arise. Not only do we provide you with the highest-quality products on the market, but we’ll also train your staff so they can fully utilize the system and take advantage of its time-saving benefits. After you’re ready to go we’ll always be just a phone call away — seven days a week, 24 hours a day — for continued support.
We care about our customers and their businesses, and we want to help you succeed. Call us at (757) 490-7733 to get started installing a cloud-based telephone system for your business in Hampton Roads.