THE BASICS


Business phone systems no longer serve as a tool for simply making and receiving calls. Today's phone systems allow employees to communicate by phone, video, and text, which is giving businesses the flexibility to connect with customers and clients in any way they prefer. The business phone system market has grown by leaps and bounds in recent years, with dozens of options to choose from, which makes finding the solution that's right for your business a difficult task. This is why TCI of Hampton Roads knows when is comes to business telephones, you only want to partner with the best. TCI offers a suite of highly intuitive on-premise based phones and cloud-based phone systems.

WHAT IS AN ON-PREMISE PHONE SYSTEM?small-business-voip-600x400



An on-premise phone system is what some will refer to as a PBX or simply a phone system. An on-premise system is when a physical device is either owned or leased by the user. All components of an on-premise phone system are located at your business where it is maintained either by an in-house IT staff or a provider for ongoing support. These systems have the option to run digitally or over the internet with VoIP (voice over internet protocol). 

WHAT IS A CLOUD-BASED PHONE SYSTEM?


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A cloud-based phone system is hosted in the cloud, which means that data is stored on a secure server that you can reach over the internet. A cloud- based phone system replaces traditional landlines and is usually hosted by a third-party service provider.

A cloud-based phone system doesn't require on-premises hardware or consistent maintenance. The system is stored digitally, and calls are received over the internet. These systems only require a broadband internet connection to operate and can be accessed through any internet-enabled device, including computers and smartphones. LEARN MORE

 

CHOOSING THE RIGHT BUSINESS PHONE SYSTEM


We know there are multiple factors to consider when choosing a business phone system. First and foremost, you want to ensure the system has all of the functions and features your business needs. Can it support the number of employees who need the service? Does it have all of the features your business relies on or would benefit from? While some businesses only want standard calling features like caller ID and voicemail, others want added functions like ring groups, automated attendants and on-hold music. Also consider any other communication tools your business needs. Are you strictly looking for a system that allows you to talk over the phone, or are you in the market for more of a unified communications system that adds functions like video conferencing and instant messaging? Your answer to this question will guide you in your search for a new business phone system.

This is where TCI of Hampton Roads steps in...we want to partner with you to help make the best decision for your business. Our main objective is improving business efficiency and effectiveness while offering world class support and customer service.

Customer-Based Company

Our clients are our priority and we respond quickly to any critical problems that arise. Not only do we provide you with the highest-quality products on the market, but we’ll also train your staff so they can fully utilize the system and take advantage of its time-saving benefits. After you’re ready to go we’ll always be just a phone call away — seven days a week, 24 hours a day — for continued support.

We care about our customers and their businesses, and we want to help you succeed. Call us at (757) 490-7733 to get started installing a cloud-based telephone system for your business.