We realize that our products, service and support must be superior in all aspects for us to remain the leader in this industry.  TCI offers an unprecedented 5-year warranty on all of our equipment which is testament to the quality of our NEC systems.  The industry standard is usually only one-year. Our commitment to our customers is simple.  TCI will:

• Provide you with the highest quality and most reliable telecommunications products available.
• Install your system efficiently and neatly utilizing only TCI employees.
• Train your operator on the console operation and stress the importance of proper telephone etiquette.
• Train your staff to utilize the features and functions of the  system with emphasis on time-saving benefits FREE for the  life of your system.
• Provide service 7 days a week, 24 hours per day at no additional cost.
• Respond quickly to all service requirements with a 2 hour response on critical problems at no additional cost.
• Assist in examining all voice and data communications needs.

TCI Sales Department

TCI's sales department is comprised of the most experienced and highly trained telecommunications specialists in the Tidewater area. With over 100 years of combined practical experience, you will receive the finest in telephone network design, installation and follow through available in the market. TCI's sales department is thoroughly trained in all aspects of telephony including system programming, feature use and many of Verizon network services allowing solid recommendations based on experience.

TCI Technical Support

TCI maintains a wealth of quality manufacturer trained and certified technicians to keep your TCI system operating at its peak performance level. We are confident that our years of communications experience will enable TCI to satisfy your needs and allow us to add your organization's name to our list of satisfied TCI customers.

Voice/Data Cabling Services

With today's vast communication requirements for both voice and data, it becomes necessary to partner with a vendor who is well versed in all aspects of wiring and connectivity solutions. TCI provides this expertise to you, our customer. Be sure to ask your Sales Rep or Account Service Rep for more information on our 15-year guarantee on LEVITON wiring products.

Though TCI is not a network systems integrator we provide automated solutions for the modern office. We can connect offices via digital data lines across town or around the world. Many of these Wide Area Networks and Local Area Networks are supported through dedicated or switched services provided from every major long distance carrier.

TCI provides design services as well as installation and support of such hardware as CSU / DSU’s, T-1 Channel Banks, Multiplexers and Voice Over the Internet (VOIP) Gateways. These products represent some of the best names and most reliable equipment available today: Adtran, Carrier Access, Fastcomm, Micom and Newbridge. TCI will provide you with many references in the Tidewater area of satisfied customers utilizing professionally installed fiber optic cabling, CAT 5 data cabling as well as any special wiring/cabling needs you may have.